FAQ

Here are a few of the more commonly asked questions we receive. If your question isn’t answered by one of these, please get in touch!

  1. Where are the Spicy shops located?
    See locations
  2. Where can I pick up Reserved Equipment?
    You can pick up your equipment from either of our stores. See our location map for further details.
  3. Where can I purchase Discount Life Tickets?
    Purchase them @ any 7-11 Convenience Store in Vancouver! Squamish & Whistler 7-11 stores do not carry them!
  4. Can I rent Ski Clothing?
    Yes, Spicy carries breathable, waterproof winter outer wear!
  5. Can I switch equipment?
    Absolutely, we actually encourage it @ no additional charge! Change between skis and snowboards anytime!
  6. Do you offer group rates?
    We offer discounts on groups of 10 or more! Please contact us for more information.
  7. What are your hours of operation?
    Winter: Daily 8:00am – 8:00pm
    Summer: Daily 9:00am – 6:00pm
  8. Can I pick-up my equipment the night before?
    Guests can pick-up their rental equipment the evening before the first day of skiing. Anytime between 5pm and 7.30pm.