Terms and Conditions

COVID-19

  • Guests have read our COVID-19 update in the menu above and agree to our COVID-19 policies and procedures.
  • DO NOT visit our stores if you have any symptoms of COVID-19 or any other illness. Please contact our team to let them know about any change of plans.

Lift Tickets

  • Guests must have Pre-Purchased their Lift Tickets & Pre-Booked their ski days via the EPIC Pass website before picking up their equipment.

Booked Equipment

  • Specific skis and snowboards are subject to availability. If the reserved ski is not available our staff will find a similar ski, best suited to conditions on the day. Hi-Performance Skis and snowboard can be exchanged anytime free of charge.

Picking-up Equipment

  • Equipment can be picked-up the night before your first day skiing at no extra charge, please call ahead or check our Google listing for current closing hours.

Damage Insurance

  • The damage waiver applies to equipment damage only. Not lost, misplaced or stolen equipment. If the damage waiver is selected, Spicy Sports Inc. will absorb the cost of repairing any damaged equipment; excluding any lost, misplaced, stolen, or broken equipment shall be replaced by the renter at wholesale price.

Own Boots

  • If the renter is not using rental boots provided by Spicy Sports they must confirm to DIN (ISO 5535) or Adult Gripwalk boot sole standards.Other boot sole standards may be accommodated, please call or email to confirm. Boots must also pass visual inspection and no be worn past what is deemed acceptable.

Cancellation

  • Please provide as much notice as possible for any cancellations. If booking is cancelled within 24hrs of start date, no refund will be given. If cancelled at least 24hrs prior to your booking start date a full refund will be given.

Classification of Kids

  • Child prices are applicable to junior and kids equipment only. If child requires adult equipment (due to height, weight, shoe size etc.) an extra charge may apply.

Deposit on arrival

  • For security reasons we need to take a pre-authorisation on a major credit card upon your arrival.

Requirements for under 19’s

  • Guests under the age of 19 years will need to have a guardian of the age 19 years or older to sign on their behalf. If guests 18 and under will rent alone, you can contact the shop for a digital waiver in advance.